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Delivery Specialist

Company Name:
EMC Corporation
Provide proactive recommendations to the customer for improving their use of EMC storage solutions to help maximize their satisfaction with EMC. Actively contribute to the configuration, layout and performance tuning of EMC products. Participate in the design and operational execution of the customer's disaster recovery process as required. Perform necessary storage infrastructure maintenance and necessary data migration, as required. Provide assistance to EMC technical teams in the development of custom solutions and implementation preparation. Responsible for performing daily operational tasks and maintaining availability at the customer site(s). Provision solutions based on standardized procedures as outlined by EMC best practice documentation. Install EMC software products in a Mainframe and/or Open Systems hardware environment. Perform complex and/or extended-stay software implementations per the specifications in the Statement of Work, Scope document, Architecture Design Document or Project Manager direction Successfully manage relations with Customers utilizing negotiation and influencing skills to acquire the internal and external resources necessary for optimal results. May occasionally be called upon to act as a backup to the Project Manager or to provide team technical leadership on specific implementations. Seek advice or assistance from management and/or Technical Support as required during difficult customer situations. Work in conjunction with EMC colleagues to ensure effective resolution of technical issues encountered during implementations. Stay current on technical specifications and hardware requirements of EMC software products, including new and soon to be released products. Represent EMC in a professional manner to customers, EMC Partners and other EMC personnel at all times. May be required to support and train both customers and less experienced co-workers. Must be available to work on projects at various, unanticipated sites throughout the United States.
Employer will accept a Bachelors degree in Computer Science, Engineering, Math, Physics or related technical field and 3 years of work experience in job offered or a computer-related occupation, OR a Masters degree and 1 year of work experience.
Experience must include:
Storage Systems CLARiiON CX4-Series, CX3-Series CISCO & Brocade Enterprise Director Switches Data Protection/Migration Methods TimeFinder/Mirror, TimeFinder/Clone, TimeFinder/Snap, SnapView/Clone, SnapView/Snapshot, MirrorView/A, MirrorView/S, SRDF/S, SRDF/A, SRDF/AR, Open Replicator, Open Migrator and SanCopy. Storage Software SYMCLI 6.x/7.x, SMC v7.1, ECC 5.2/6.x, Navisphere Manager 6.x. CISCO CLI, Device Manager, Fabric Manager, BROCADE CLI, Webtools. Operating Systems Sun Solaris, IBM AIX, HP-UX, Windows, Linux and VMware ESX/ESXi Servers.
Experience may be gained concurrently. Any suitable combination of education, training, or experience is acceptable.
Must be available to work on projects at various, unanticipated sites throughout the United States.
CONTACT: Job Code #:130855BR, EMC Corporation, 80 South Street, Mail Stop 1C-5, Hopkinton, MA 01748. To
apply, you must reference the job code # on your resume/cover letter. EOE.

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