Credit Controller
Job Advert:
About FastmarketsFastmarkets is an independent commodity pricing and information organisation with over 500 staff.
We are fuelled by values that bring us all together and are united by a collective passion to make a difference.
We are supported by a working model that is based on a flexible approach that allows each of us to balance home and office working while encouraging effective collaboration and accountability.
Fastmarkets is the most trusted Price Reporting Agency (PRA) in the metals, mining, agriculture, forest products, and energy transition markets.
Our price data, forecasts, and market analyses give our customers strategic advantage in complex, volatile, often opaque markets.
Our events provide forums for market participants to come together, trade, and talk through the critical issues of our times.
We are making a difference.
Fastmarkets works to create transparent commodity markets through our reliable and trusted price data and market intelligence.
The markets we serve are central to how economies work and are essential for our lives.
By doing this, Fastmarkets helps our customers build a more sustainable world.
We are built on a 130-year foundation while bringing a digital platform to market, combining the currency of trust with the power of digital.
Most importantly, we are fuelled by our teams that, across the globe, making the amazing possible.
With a deep sense of purpose and belonging, we are building an extraordinary future together.
If you would like to help build the future, we hope you will join us on our journey.
Fastmarkets was founded in 1913 (as Metal Bulletin) and is a privately held UK-registered company.
It is owned by global private equity firm Astorg, a specialist investor in healthcare, software, technology, business services and technology-based industrial companies.
About the RoleThe Credit Controller is a key figure in supporting the financial function of Fastmarkets and will be responsible for an assigned portfolio of customers.
The role will engage with customers to ensure timely payment of issued invoices according to the agreed terms.
Principle Accountabilities Maintain regular contact with the assigned customers to secure payment of invoiced sales, in accordance with the established collections process Contact customers to notify them of missed payments and coordinate with sales and finance team members Process incoming funds, reconcile invoices, resolve account queries Take a proactive role in managing and collecting debts and follow up payments as needed Record and clearly communicate all disputes and invoice queries/customer enquiries to internal stakeholders and progress to required conclusion.
Ensure appropriate escalation of issues and risks to other team members Investigate, reconcile, and action unallocated cash receipts and other credit transactions to minimise open balances and manage the debt recovery Look for ways to improve debt collection processes Support the Team Lead in ad hoc project work and report preparation when required Coordinate and attend regular meetings with internal business stakeholders to escalate collection issues and agree actions for resolution.
Liaise daily with various businesses/departments regarding sales ledger queries Maintain a strong control framework in line with agreed controls and processes About YouWe recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the worlds leading and most trusted price reporting, events, and intelligence service for the markets we serve.
Were proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.
You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality.
Your Experience Experience within Finance, Sales team ERP system experience Proven Finance.
/Accounting background or experience Awareness & respect of tax legislation DesirableNetSuite ERP experience Skills and Knowledge Strong attention to detail ad knowledge of credit &collection activities Good knowledge of excel Excellent communication skills, both verbal and written Ability to build relationships with other team members and departments Able to resolve queries in a timely manner The ability to work to targets, achieving objectives and meeting strict deadlines Excellent English communication skills, both verbal and written Behaviours and Characteristics Enthusiastic, proactive and keen to work on own initiative as well as part of a team Results, deadline, and quality driven.
Use own initiative to identify problems and deliver solutions to meet deadlines Confidence and desire to take responsibility for deliverables Excellent attention to detail Strong time management skills and the ability to meet and/or exceed deadlines.
Ability to manage conflict, complexity and challenging targets.
If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.
Our ValuesFastmarkets people come from all different walks of life.
Its this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us.
But however wonderfully different we all are, there are six things we all have in common and they form our Fastmarkets values.
Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique.
They reflect who each of us are and they're embedded in everything we do.
Our values are:
METRICS DRIVEN.
We use insights to improve our customers experience and our business performance ACCOUNTABLE.
We are accountable to ourselves and those we work with:
we keep our promises and get things done GROWTH MINDSET.
This value enables us to be nimble to the changing realities and operate with a sense of urgency INCLUSIVE.
We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
CUSTOMER CENTRIC.
We are customer-centric in all that we do COLLABORATIVE.
We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.
Youve read a little about us now its over to you! If you like what youve read so far and think you can see yourself as a Fastmarkets person, its time to fill in your application form.
This form is an important part of the selection process:
its used to determine whether or not youll be chosen to have an interview and acts as a basis for the questions well ask you on the day.
Its vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why youre great.
Location:
Sofia (Hybrid Working) Contract type:
Permanent, Full Time Package:
Competitive Salary
Bonus & Great Benefits Recommended Skills Accounting Attention To Detail Communication Curiosity English Enterprise Resource Planning Estimated Salary: $20 to $28 per hour based on qualifications.
About FastmarketsFastmarkets is an independent commodity pricing and information organisation with over 500 staff.
We are fuelled by values that bring us all together and are united by a collective passion to make a difference.
We are supported by a working model that is based on a flexible approach that allows each of us to balance home and office working while encouraging effective collaboration and accountability.
Fastmarkets is the most trusted Price Reporting Agency (PRA) in the metals, mining, agriculture, forest products, and energy transition markets.
Our price data, forecasts, and market analyses give our customers strategic advantage in complex, volatile, often opaque markets.
Our events provide forums for market participants to come together, trade, and talk through the critical issues of our times.
We are making a difference.
Fastmarkets works to create transparent commodity markets through our reliable and trusted price data and market intelligence.
The markets we serve are central to how economies work and are essential for our lives.
By doing this, Fastmarkets helps our customers build a more sustainable world.
We are built on a 130-year foundation while bringing a digital platform to market, combining the currency of trust with the power of digital.
Most importantly, we are fuelled by our teams that, across the globe, making the amazing possible.
With a deep sense of purpose and belonging, we are building an extraordinary future together.
If you would like to help build the future, we hope you will join us on our journey.
Fastmarkets was founded in 1913 (as Metal Bulletin) and is a privately held UK-registered company.
It is owned by global private equity firm Astorg, a specialist investor in healthcare, software, technology, business services and technology-based industrial companies.
About the RoleThe Credit Controller is a key figure in supporting the financial function of Fastmarkets and will be responsible for an assigned portfolio of customers.
The role will engage with customers to ensure timely payment of issued invoices according to the agreed terms.
Principle Accountabilities Maintain regular contact with the assigned customers to secure payment of invoiced sales, in accordance with the established collections process Contact customers to notify them of missed payments and coordinate with sales and finance team members Process incoming funds, reconcile invoices, resolve account queries Take a proactive role in managing and collecting debts and follow up payments as needed Record and clearly communicate all disputes and invoice queries/customer enquiries to internal stakeholders and progress to required conclusion.
Ensure appropriate escalation of issues and risks to other team members Investigate, reconcile, and action unallocated cash receipts and other credit transactions to minimise open balances and manage the debt recovery Look for ways to improve debt collection processes Support the Team Lead in ad hoc project work and report preparation when required Coordinate and attend regular meetings with internal business stakeholders to escalate collection issues and agree actions for resolution.
Liaise daily with various businesses/departments regarding sales ledger queries Maintain a strong control framework in line with agreed controls and processes About YouWe recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the worlds leading and most trusted price reporting, events, and intelligence service for the markets we serve.
Were proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.
You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality.
Your Experience Experience within Finance, Sales team ERP system experience Proven Finance.
/Accounting background or experience Awareness & respect of tax legislation DesirableNetSuite ERP experience Skills and Knowledge Strong attention to detail ad knowledge of credit &collection activities Good knowledge of excel Excellent communication skills, both verbal and written Ability to build relationships with other team members and departments Able to resolve queries in a timely manner The ability to work to targets, achieving objectives and meeting strict deadlines Excellent English communication skills, both verbal and written Behaviours and Characteristics Enthusiastic, proactive and keen to work on own initiative as well as part of a team Results, deadline, and quality driven.
Use own initiative to identify problems and deliver solutions to meet deadlines Confidence and desire to take responsibility for deliverables Excellent attention to detail Strong time management skills and the ability to meet and/or exceed deadlines.
Ability to manage conflict, complexity and challenging targets.
If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.
Our ValuesFastmarkets people come from all different walks of life.
Its this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us.
But however wonderfully different we all are, there are six things we all have in common and they form our Fastmarkets values.
Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique.
They reflect who each of us are and they're embedded in everything we do.
Our values are:
METRICS DRIVEN.
We use insights to improve our customers experience and our business performance ACCOUNTABLE.
We are accountable to ourselves and those we work with:
we keep our promises and get things done GROWTH MINDSET.
This value enables us to be nimble to the changing realities and operate with a sense of urgency INCLUSIVE.
We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
CUSTOMER CENTRIC.
We are customer-centric in all that we do COLLABORATIVE.
We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.
Youve read a little about us now its over to you! If you like what youve read so far and think you can see yourself as a Fastmarkets person, its time to fill in your application form.
This form is an important part of the selection process:
its used to determine whether or not youll be chosen to have an interview and acts as a basis for the questions well ask you on the day.
Its vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why youre great.
Location:
Sofia (Hybrid Working) Contract type:
Permanent, Full Time Package:
Competitive Salary
Bonus & Great Benefits Recommended Skills Accounting Attention To Detail Communication Curiosity English Enterprise Resource Planning Estimated Salary: $20 to $28 per hour based on qualifications.
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